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Activity Creation and Management

This section will explain how to create and publish community activities including text, rich media, and surveys.

Go to “Activities” on the left-hand sidebar and click on the new activity button in the upper left corner to get started.

Create new activity

 

STEP 1: ACTIVITY DETAILS

1. Title: Give your activity card a title.

2. Manage: Activities must be added to a Category (i.e. survey, discussion, etc.) but adding to a Topic is optional.  Activities can be hidden from the homepage, category and topics sections of the community. Hiding from the homepage, topics, and categories is especially useful for login polls that don’t require that an activity card visible to members.

You also have control over whether or not an activity is published to the desktop, mobile app or both.  Next, select the moderator who will be indicated as the author of the content.

Activity - Manage section

3. Comment/Voting: Use this section to enable/disable comments, comment attachments, and approval for comments.  The ability for members to vote with a “Like” is enabled/disabled here.

Comments and votes

4. Activity Card Options: Now, you can set the image and text for the activity card. The activity card is how the activity is displayed when listed on the homepage or when browsing topics and categories.  The optimal activity card image size is 1200×675, but after you upload an image, you can crop it if needed.

Activity card image

You may also add a Featured Image, which will display across the top of the member-facing side of the community. This section is used to highlight activities in the community so it is the first thing members see when they log in. The optimal activity card image size is 1200×513.

Then, provide a short description up to 260 characters, which will display below the image in the activity card:

Activity card description

This is what an activity card looks like on the homepage:

Activity card in community

This is what a featured image looks like on the home page:

STEP 2: DESCRIPTION

Description makes up the block of content published to community members. Community managers have wide latitude to create content for their communities with the tools available in Fuel Cycle. The description is created with four basic building blocks:

  1. Text: Text is driven by a WSIWYG (what-you-see-is-what-you-get) editor that allows you to format text according to your needs. You can center text, change the font size, add hyperlinks, highlighting and much more with the native text editor.
  2. File: You can also add files to the description, such as images, video, and documents – including videos from YouTube and Hulu, audio from Soundcloud and Spotify, animated gifs from Gfycat, and clickable prototypes from Marvel.
  3. Survey: Surveys open in the tab and then return community members to the activity post when complete.
  4. FCX Study:  Function similarly to surveys on Fuel Cycle.  Studies open in the tab and then return community members to the activity post when complete.  More information is available in the Fuel Cycle Exchange section.
  5. Overlay Embed: The overlay pops up within the tab to present new content to community members. The overlay includes the WSIWYG editor as well as an HTML editor for custom embeds.

Community managers can combine multiple building blocks to create community activities.

Description Block – Text

Activity - Description

  1. Block Title: This is for internal use only and may be seen by other community managers.
  2. Text:  Fuel Cycle uses a WSIWYG editor, so however you format the text here is how it will appear in the published post. Note that there is a 15,000-character limit, although you can include multiple text boxes.

Description Block – File

Activity - add file

  1. You can add files to posts from three different sources:
    • Embed – add a link to content from an external source, such as YouTube, Hulu, Gfycat, Vimeo, Soundcloud, Marvel and many other sources.
    • Asset library – the asset library is your pre-existing mod uploads
    • Upload – you may upload a file for this content. File types may include video, images, audio or documents. The file may be copied to the asset library for future use. Large files or slow internet connections may require a few minutes for the file to encode.
      • NOTE: The maximum file size for images is as follows:
        • File size: 512MB
        • File width: 2520 pixels
        • File height: 5040 pixels
      • If you upload a file larger than the above specs, the file will be compressed down, which will result in the quality degrading. It is recommended to keep the source file within the specs above for the highest-quality image display in the activity.
  2. Add a Block Title — This is for internal use only and may be seen by other community managers.
  3. Add a caption (optional) that will be displayed below the image.
  4. Assign a link URL (optional) that redirect the community member if clicked.
  5. If this file is an image that will be re-used, select “Copy to asset library”

Description Block – Survey

  1. Select your survey by typing the name of the survey into the search box and then selecting the survey you’d like to include in the content.
  2. Surveys are accessed by members by clicking on a button. Create a label for the button; we suggest a short, friendly call to action.
  3. You may choose to customize the text color and button color (optional). Colors are customized with HTML hex codes, which can be found here.
  4. Add a message to be displayed after community members finish the survey.

Description Block – FCX Study

Prerequisites

You must have the FCX study created in the partner platform before it’s available in Fuel Cycle to add to a Fuel Cycle activity.  Learn more about Fuel Cycle Exchange.

  1. Select your study by typing the name of the study into the search box and then selecting the study you’d like to include in the content.
  2. Studies are accessed by members by clicking on a button. Create a label for the button; we suggest a short, friendly call to action.
  3. You may choose to customize the text color and button color (optional). Colors are customized with HTML hex codes, which can be found here.
  4. Add a message to be displayed after community members finish the survey.

Description Block – Overlay Embed

  1. Select overlay embed. Add a Block Title. This is for internal use only and may be seen by other community managers.
  2. Use the WSIWYG editor to add your text. Note that there is a 15,000-character limit.
  3. You may choose to embed external content using the HTML editor. Note that if you choose to embed content using an iframe, you may “break” the responsiveness of the community on mobile devices.
  4. Overlays are accessed by members by clicking on a button. Create a label for the button; we suggest a short, friendly call to action.
  5. You may choose to customize the text color and button color (optional). Colors are customized with HTML hex codes, which can be found here.

Misc. – Reordering Content Blocks

You may change the order in which content appears by selecting the ordering button and then dragging content up or down.

Activity - reordering content 

Misc. – Versioning

Fuel Cycle’s content builder supports versioning, which means community managers can create and control multiple versions of community posts.

This is useful for tracking changes as content is built and leaving notes for other community managers or supervisors to review progress on community posts. In addition, you can determine which version of content should be published in the community.

To get started with versioning, begin formatting your post like normal – you may include any of the four content blocks.

Activity - version control

  1. To save a version, type a description of the version into the “Version Description.”
  2. Show in community — check this box if this post version is the post you plan to publish in the community. You can always choose to use this version later.  This box is checked by default whenever you update an activity.
  3. Select “Save.”

Misc. – Version History

Version History is contained at the top of the Description page. The version highlighted in yellow shows the version you are editing. Content highlighted in blue shows which post version is set to be highlighted in the community.

You may toggle between the version history to work on different versions of the content.

STEP 3: ATTACH MEDIA

Use “Attach Media” to create a Gallery view of rich media such as photos, videos and audio files. Media uploads will appear in a gallery below the activity description.

1. Attach Media: Next, you can attach media to the activity (optional). You can embed files or upload it. All major providers are supported for embeds and all major file type uploads are also accepted. Click the appropriate button to embed or upload a file.

1a. Embed: Embedding media is as simple as pasting the embed code into the field and clicking Submit. You are required to enter a title, but a description is optional.

1b. Upload (Attach Media Files): Choose the file or files you’d like to upload from your computer. Like with embeds, uploads require a title while a description is optional. You can add more files and reorder the files by using the up and down arrows. Please note that files will not be uploaded until you click the Save button at the bottom of the page.

2. File Upload Permissions: In addition to attaching files, in this section, you can set permissions related to the attached files. You can choose to allow file uploads to the gallery or comments by user type. Files added here will appear below the activity description.

You can also require file approval and allow file downloads. In addition, you can set voting on file attachments using likes or disable voting completely.

STEP 4: ATTACH SURVEYS

Attach Surveys to activities here in order to create a login survey or a content-level survey.

We typically recommend adding surveys within the “Attach Polls” step. However, you can link to your survey within the activity description if you want members to click on the activity, read a prompt, and click a button to take the survey, and then return to the activity post

1. Select Survey: In this step, you can select from: No Survey, Survey, or Quick Poll. You can attach one or more surveys to your activity. For surveys, the survey needs to have already been created in Qualtrics or SurveyGizmo and imported into the Surveys section before you can attach it. For Quick Polls, the Quick Poll needs to have been created in the Polls section of the community (Surveys > Polls).

All available surveys are listed in the drop-down. Select the survey from the drop-down and click the Add button.

2. Additional Survey Options: For each survey added, you can allow members to retake the survey after submitting, make the survey optional or force the member to take the survey before continuing to the activity landing page. You can also turn the survey into a login poll. You can use the arrows to reorder the polls as well.

3. Disable Activity Landing (optional): If you want to disable the activity landing page completely, select the checkbox at the bottom. In this case, when a member clicks on the content widget, they will be presented with the poll and when finished, they will be returned to the homepage.

STEP 5: ACTIONS & POINTS

Use “Actions & Points” to reward points to community members for performing certain actions on your activity.

Members can earn points for a variety of different actions on the activity:

  • Maximum points members can earn from actions taken on this activity — indicate the maximum number of points that a member can earn through their participation.
  • For taking a survey attached to this activity — points earned for taking a survey attached to the activity.
  • For taking a Quick Poll attached to this activity — points earned for taking a Quick Poll attached to the activity.
  • For commenting on post or someone’s comment — points earned for leaving a comment or replying to another member’s comment.
  • For uploading files — points earned for uploading a file to the activity. This only applies to files uploaded to the gallery, not comments.
  • For commenting on an uploaded file — points earned for commenting on an uploaded file on the activity.
  • For someone’s reply on his/her comment — points earned for receiving a reply on a comment left.
  • For someone’s comment on his/her upload — points earned for receiving a comment on an uploaded attachment.
  • For participating in an FC Live session — points earned for participating in an FC Live session
  • For unlocking geolocation activity module — points earned for unlocking geolocation in the mobile app

STEP 6: INVITING MEMBERS

In this step, you can indicate which members can view this activity. When “All” is selected, all members will be able to view the activity. To invite specific groups or individuals, choose “Select Invitees.”

1. Select Invitees: In the Groups tab, you’ll see all active groups. Selecting a group will add it to the invited list on the right. To invite individual users, select the “Members” tab and you can either select members one-by-one, or click “Add Manually” to paste a list of comma-separated usernames to add at once.

Activity - Invite members

STEP 7: SCHEDULING

In this final step, you can schedule the activity to publish immediately or at a future time and date. In addition, you can indicate an end date for when the activity should be closed out.

Activity - Schedule

Previewing: Now that all the details and options are set, you’ll see a preview of the new activity. From here, you can return to edit any step or publish. When you click Publish, the activity will be visible to the invited members on the scheduled date and time.

 

Updated on January 17, 2020

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